Case Study: Clear Microsuction Clinic


Somerset Nurse Launches Microsuction Clinic at Highbridge

Experienced, qualified practice nurse Jane Wilkins runs an independent earwax removal clinic from Highbridge Enterprise Centre.

Providing high quality, professional earwax removal services using both microsuction and irrigation using the latest techniques and equipment with her client’s safety and comfort as the number one priority.


The Challenge

When back surgery meant practice nurse Jane Wilkins was off work for 10 weeks she spent the time researching and looking at ways to make her business dream take shape.

Running her own earwax removal clinic was something that she had been considering. The service was slowly being discontinued by the NHS. Having spent many years carrying out the procedure at her local practice she knew what a difference it can make to a person’s quality of life. With a change in family circumstances, and a need for some more flexibility at work, Jane was feeling motivated to set up on her own.

With extensive practical expertise in her field professionally, the challenge was taking the leap to set up in business. The process of finding the right premises, and embracing the implications of running a business began.


The Solution

Jane had key requirements for clinic premises. Parking was essential, as well as easy access to the site for her clients, and a safe and secure building to work from. Having considered working out of salons or renting space from established businesses, Jane came across the Enterprise Centres.

“I couldn’t be doing what I’m doing without the support of the Enterprise Centre. The Enterprise Centre in Highbridge was a building that I just knew was perfect when I saw it. The site was easy to find for clients, easily accessible out of hours, and a place I could feel safe when working on my own. Importantly, by running my business from Highbridge, I am able to offer disabled access to the building – essential for some of my patients.”

The Enterprise Centres are specifically designed to work with SMEs to provide support from conception to growth. Key benefits for start-ups joining a centre include; the easy in / easy out terms, communal areas and access to a team of independent business advisors.

In 2019 Jane Wilkins launched her Clear Microsuction Clinic at Highbridge Enterprise Centre. She carries out a full assessment of patient’s needs from the friendly environment of her tailored room. Patients are then treated using one of two methods carried out by Jane. Some sessions are completed in a single visit, whereas a series of sessions are sometimes required.

“At the moment I am one of the only people in the area running a full clinic, Monday to Friday, offering the services that I do. The feedback from my patients has been so supportive. People have been getting in touch following recommendations from audiologists, opticians and my client base is steadily growing.”

“I love doing what I do. The environment here means I am able to put people at ease. I was at a point when I knew it was the time to make the change professionally and I’m so happy I had the belief to make the business happen.”

“I have had one-to-one sessions with TDA Business Advisor Phil Riste. The advice helped with setting up in business as a sole trader, as well as details of support networks.”

At the Enterprise Centres we are proud of the business communities we are able to cultivate. Providing supportive opportunities for new businesses to operate within. Each area has a significant referral network, so where you may require specialist business advice, we can quickly signpost to the right people or resources to help.


The Future

Jane is looking to develop her clinic’s customer base around Highbridge, and extend to surrounding areas. Long term plans include working closely with audiologists and developing support groups for individuals such as Tinnitus sufferers.

Above all Jane is determined to provide a friendly clinic, one that has the time to provide a welcoming environment, and make people feel at ease. We’re pleased to have the Clear Microsuction Clinic at Highbridge, and look forward to watching this new Somerset business grow.

Visit the business website at: www.clearmicrosuctionclinic.co.uk

For details of workspace and units at any of the Somerset Enterprise Centres visit www.somerset-enterprise-centres.co.uk